Return Policy

Last updated:

Overview

Threxxonthakis offers subscription-based access to our media album and slideshow platform. Because our service is delivered digitally and access begins immediately upon payment, refunds are handled on a case-by-case basis according to the guidelines below.

Subscription Cancellations

You may cancel your Threxxonthakis subscription at any time from your account settings. Upon cancellation:

• Your plan remains active through the end of the current billing period.
• You will not be charged for subsequent billing cycles.
• Your albums and uploaded media will remain accessible on the Free tier if storage limits allow.

Refund Eligibility

We offer refunds in the following circumstances:

• You were charged in error due to a technical issue on our platform.
• You request a refund within 7 days of your initial subscription payment and have not substantially used the paid features.
• A service outage attributable to Threxxonthakis significantly impaired your access for an extended period.

Non-Refundable Situations

Refunds will not be issued in the following cases:

• Requests made more than 7 days after the charge date.
• Renewal charges for a billing cycle already in progress, where the service has been accessed.
• Failure to cancel before a renewal date.
• Partial months or unused portions of a subscription period.

Annual Plans

Annual subscriptions to Threxxonthakis may be eligible for a prorated refund if cancelled within 14 days of the initial purchase, provided the account activity indicates minimal usage. Subsequent renewals of annual plans are non-refundable.

How to Request a Refund

To request a refund, please contact our team through the Contact page with your account email and a brief description of your situation. We will respond within 3 business days.

Changes to This Policy

Threxxonthakis reserves the right to update this Return Policy. Material changes will be communicated via email to active subscribers.